Job Description

You will be part of a talented and committed finance team, employing your first class technical and communication skills to drive a high-performance culture: doing the basics brilliantly and adding value to your business partners through developing strong working relationships, great story telling, innovative ways of serving customers and data-led, commercial decision-making.

• Perform bookkeeping tasks for independent bicycle retailers
• Verify and enter sales, cost of goods sold, payments and stock movement entries
• Validate accuracy of invoices, reconcile with goods received
• Maintain accruals and prepayments
• Fixed asset register and depreciation
• Reconciliation of bank accounts and supplier balances
• All balance sheet accounts are reconciled at least monthly with all balances understood & documented
• Maintenance of VAT records and preparation of returns
• Participate in Budget preparation and cash flow forecasting
• Deliver business information and customized reports to retailers in a language they can understand
• Review business processes to make process improvements 
• Deliver insightful weekly and monthly meetings with customers to review their financial performance
• Provide analysis to customers that aligns to their business goals and how they can achieve them
• Drive continuous improvement for clients
• Support the Delivery Services Manager by preparing for and attending business growth events
• Any other duties that may be required

Required Knowledge, Skills, and Abilities

• Minimum of two years customer-facing environment, preferably with a retail focus
• Ability to interpret and comment on Profit and Loss, Balance Sheet
• Liaise with Accountants to provide all relevant information for Year End Packs & Tax Computations
• Proficient in Xero and MS Office Suite, specifically Excel
• Balance sheet and other reconciliations, alongside maintenance of support schedules
• Understanding of VAT
• Able to build relationships with and add value to customers and colleagues
• Exceptional customer service skills and customer focus
• Excellent communication skills (oral, written) - with people at all levels both in-person and remotely
• Patience, understanding of others and ability to effectively influence both internally and externally
• Calm and composed under pressure and/or in emotional situations
• Ability to deliver financial information in a language non-finance personnel can understand
• Provide great hospitality and flexibility with customers, delivering a gold-standard experience
• Self-starter and ability to work alone with excellent time management skills
• Eagerness to learn and develop 
• Mind-set that challenges existing thinking and makes recommendations for improvement
• Willing and able to travel nationally to stores and/or dealer meetings
• Understanding of independent retail and small business sector
• Exposure to monthly management reporting & KPIs
• Telephone based customer service experience