Job Description
Lead and motivate your team, in accordance with our Leadership & Company Principles, to work to their full potential every day and provide an environment where colleagues can produce their best work
Create an environment where every member of your team can do their best work
Take full responsibility for the performance and day-to-day operations of your store
Effectively delegate workload and motivate your team to achieve your store’s key performance indicators
Optimisation of store process through regular process analysis and implementation
Solve problems swiftly to enable your team to focus on their tasks
Identify employee potential and apply specific measures to develop employees
Recruit, train and develop your team
Ensure and provide excellent Customer Service throughout your store
Monitor, manage and improve key performance indicators throughout your store
Required Knowledge, Skills, and Abilities
Experience of leading and developing a team in a fast-paced, target-driven environment
Excellent time-management, delegation and problem-solving skills
A customer-focused manner, prioritising the customer experience at all times
Willingness to be continuously on the go, working alongside your team,
Excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store
Reference no: 98014