Job Description

• Working within a team of credit controllers reporting to the Credit Manager
• Working closely with colleagues across the business plus internal & external customers
• Ensure customers pay to terms
• Maximize aged debt collection
• Work closely alongside stakeholders to minimize risk whilst supporting business growth
• Support the evaluation of customer credit limits
• Ensure customers pay to terms and chase any overdue invoices
• Process incoming funds & maintain the reconciliation of accounts
• Manage account queries to resolution
• Maintain the credit-control system and processes in collaboration with Sales, Marketing and Finance colleagues
• Check customer’s credit and approve or decline applications based on company standards and requirements
• Maintain accurate master data records
• Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary.

Hours:

• Full time: 37.5 hours per week
• Set hours: Monday to Friday: 08:30 - 17:00

Benefits include:

• Hybrid Working
• Contributory Pension
• Life assurance
• 25 days annual leave plus bank holidays
• Employee Assistance Programme
• Staff Perks & Savings Scheme
• Free Parking
• Free Tea and Coffee
• Dress Down Days
• Staff Events

Required Knowledge, Skills, and Abilities

• Proven experience within a busy Credit Control / Sales Ledger function
• Experience of controlling ledgers in excess of £5m
• Working knowledge of Credit reference agencies and associated technologies
• Outstanding interpersonal and communication skills (written and verbal)
• Computer literate – Microsoft Office
• Strong analytical skills and an eye for detail
• The ability to listen to customers and negotiate solutions
• Working knowledge of SAP
• Experience of the catering industry
• Able to manage time and work under pressure to tight deadlines
• Able to manage the demands of numerous tasks
• High attention to detail
• Tenacious, persistent, and balanced
• Patient and with the ability to remain calm
• Open and enthusiastic approach whilst remaining firm and professional