Job Description

Role
*Controlling of the company top national accounts. To include all administration, query solving, debt chasing, reporting and establishing & maintaining a good communication channel and working relationship.
*To be the single point contact for the company solicitors. To include all administration of cases, agreeing settlement terms and meeting deadlines for information as set by the solicitors.
*Placing customers in legal and authorising the company solicitors to action recovery of debt.
*To be the legal advisor to the credit controllers. To include debt chase advice, court procedures, solicitor procedures, correspondence & verbal wording advice.
*Other ad-hoc duties where and when required by the company.

Responsibilities
*To resolve any contentious issues with the customer to avoid escalation up the chain.
*To prevent any debt being allowed to become 90 days or more overdue.
*To have to hand details regarding accounts on their ledger and in legal, and during debtors review meetings.
*To ensure all national accounts Excel master files are kept up to date on a fortnightly cycle.
*To ensure comprehensive notes are recorded within the credit control module for any action, conversation or other communication against the customer's account at the point they happen.
*To ensure all reporting is produced in an accurate and timely fashion to weekly/monthly deadlines.
*To ensure all agreed action to be taken during debtors meetings are acted upon promptly and accurately.
*To ensure a professional approach is taken in carrying out the role at all times.
*To ensure the duties of the role are carried out in an accurate and timely manner at all times.

Strong Excel skills are a requirement and there will be a small test if successful in securing an interview

Free on-site parking
Monday to Friday - 8.30am to 5pm
1 hour lunch
Pension contribution matched up to 5%
Salary £20k - £23k depending on experience

 

Required Knowledge, Skills, and Abilities