Assist in producing and maintaining a number of sources of information on the website and social media.
Make administrative arrangements for training and events including room booking, catering, travel and accommodation arrangements for staff
Follow administrative procedures, assist in writing new office procedures and set up new office systems in conjunction with the Events and Operations Officer
Collate and circulate appropriate data.
Create and maintain spreadsheets and other data tables as required.
Undertake administrative tasks, as may be requested by the Events and Operations Officer
Raise purchase orders on the Oracle financial system as directed
Process delivery notes and enter receipts on Oracle. Contact Suppliers with regards to discrepancies.
Responsible for the preparation of invoices for payment
Assist with the preparation of banking forms.
Process invoices in the Oracle Financial system and deal with anomalies, escalating complex queries to Events and Operations Officer
Check travel claims and payment requests and credit card statement before passing for payment.
Action requests for on-line set of up new suppliers on Oracle. Enter all payable invoices onto Oracle and run regular invoice On-Hold reports and take action accordingly.
Contact suppliers regarding invoice errors and deal with their enquiries. Liaise with the Payments Team as necessary.
Assist Operations Manager and Events and Operations Officer in billing charges, using Planon and diaries to ensure all work is billed correctly.
To maintain databases and update records, checking figures for errors and omissions
Ensure all financial transactions are carried out in accordance with the University and external financial regulations
Maintain good working relationships with key suppliers and the University's central finance office
Maintain Departmental petty cash
Maintain the fuel cards for each vehicle; reconcile the fuel receipts with statements and follow up any queries and discrepancies.
Required Knowledge, Skills, and Abilities
Experience of managing administrative processes and customer facing work
Ability to interpret, apply and communicate regulations and procedures
The ability to work independently, with minimum supervision, and a willingness to resolve situations, as well as knowing when to refer issues to others
The ability to organize own workload and to work to deadlines, evidenced by formal qualifications at NVQ level 3 or equivalent and/or significant work experience at a similar level
Ability to organize events and make administrative arrangements
Ability to use standard computer programs (Outlook, Word, Excel, Explorer) and experience of using databases
Previous experience of working as part of a team in an office environment
Proven customer service skills and understanding
Some experience of financial administration, including the ability to be numerate and accurate, with excellent attention to detail and a methodical approach
Familiarity with the use of social media, such as Facebook and Twitter.