To work with the Group Head of HR Services to inspire, create and deliver a Strategic and Operating plan for HR Administration
To ensure that HR Administration is consistently delivered to a set of Service Level Agreements, being constantly challenged and improved in all aspects so that the right performance standards are achieved
Inspire the HR Administration team, setting objectives and providing feedback and support for performance.
Ensure a positive working environment for the employees in HR Administration
Drive behavioral and people strategy for HR Administration to focus on engagement, succession and future capability to compliment the evolution of the Business requirement
Taking ownership of complex tasks, escalations and process delivery and implementation seeing them through to resolution
Ensuring and reviewing quality control and governance across HR Administration
Attraction and retention of top quality staff in HR Administration
Delivery of HR Administration within agreed operating plan targets.
To retain a flexible and dynamic approach to meet the evolving needs of the Centre with integrity
Leading on internal and external audit compliance
Creating value adding and accurate management information demonstrating the performance of the team and operational standards
Delivery of the strategic plan as agreed by the Group Head of HR Service
Working closely with the Payroll team to ensure pay related data is delivered in a timely and accurate way
Proactively work on building relationships and engaging customers and key stakeholders
Maintaining confidentiality in all matters, adhering to Data Protection legislation at all times.
Any other duties as required
Required Knowledge, Skills, and Abilities
Previous experience of working within an HR function
Team management experience, particularly in a fast paced environment
Good understanding of employment legislation and ways in which to pragmatically apply this
Strong communication and influencing skills
Thrive in a fast paced, pressured environment with the ability to lead a team to achieve tight deadlines and SLA’s
Brilliant attention to detail
Experience of HR systems or similar, and proficient in MS Office applications
The ability to priorities workload effectively and against tight deadlines and SLA’s
A patient and knowledgeable approach, with the ability to instill confidence in a team