Job Description

In this role, you will interpret internal and external customer’s requirements, ensuring that customer queries are handled quickly and efficiently and that all company policies and procedures applicable to your area of responsibility are always adhered to.

You will ensure the service process is always upheld, by identifying aged WIP (work in progress) and ensuring the job pack and invoicing is carried out to manufacturer standards.

All relevant administrative duties as required within the department. You will take responsibility for monitoring the daily team and individual performance, to ensure targets are achieved.

Required Knowledge, Skills, and Abilities

You will ideally have previous experience of working in an administrative role within the automotive industry, however the business will also consider your application if you have a stable administrative background within a fast-paced, busy environment.

You will have fabulous communication skills via email, telephone, and face to face along with first class organizational and administrative skills. You will be brilliant at managing your time and meeting deadlines and enjoy working within a professional team. You will be adaptable and flexible with attention to detail and experience of data analysis.