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Administration Support Officer
  • United Kingdom - Leicestershire - Leicester -
2 years ago
Administrator
Full Time
Job Description
  • Co-ordinate and minute meetings of the programme, Steering Groups, Staff Networks and general team meetings.
  • Provide effective and timely admin services to specific programmes, initiatives, events, tasks and the needs of leads.
  • Maintain collection systems to provide accurate and timely data to enable the ongoing monitoring and reporting of activity across all areas.
  • Participate in relevant working groups/projects, services and initiatives to provide support for specific programmes of work.
  • Coordinate ad hoc and/or regular reports and presentations on programmes for colleagues as appropriate.
  • Supporting administration of audits, frameworks and governance related
  • Ensure the Trust vision, values and behaviors are reflected in all activity for which this post holder is responsible.
  • Maintain mailing lists, Yammer pages, intranet pages and other communication streams
  • Support in the completion and sign-off of equality impact assessments.
  • Provide project-specific administrative support as required. This can include: data entry, room bookings, event planning, and diary management.
  • Ensure communications are effectively distributed across the Trust, including in physical locations as appropriate.
  • Produce certificates of attendance for any events requiring certification.
  • Produce signature lists, directions signs and other event documentation as required.
  • Monitor the movement of C&LS programme actions against the action tracker, prompting people to complete their actions in a timely manner; recording progress updates, risks/issues/actions/decision logs and providing highlight summaries to the C&L Programme Manager.
  • Supporting the review and development of Policies and Procedures.
  • Create and distribute marketing and communications material for the C&LS to build its brand, promote its offerings and maximize technology and social media activity.
  • Compile the quarterly news bulletin.
  • Ensure the communications plan is adhered to and the yearly events are communicated in a timely manner to increase attendance.
  • Regularly update and maintain the Intranet and internet pages.
  • Liaise with our people from across the Trust in the delivery of the C&LS objectives as appropriate.
  • Attend meetings with different groups as appropriate including a range of different service and professional groups.
  • Have face to face, telephone, electronic and written communication with a range of stakeholders.
  • Conduct research to support projects and initiatives being run by the C&LS. This may involve retrieval of information from Trust datasets as well as research from external sources through internet searches and publicly accessible reports.
  • Support and facilitate engagement events with different stakeholder groups.
  • Analyze data sets, providing meaningful interpretation of results for areas of responsibility.
  • Collect project-specific information, as required, to support development and evaluation of projects.
  • Support the development of surveys and other data collection tools, as required.
  • Take responsibility for own development and learning, including preparing for and proactively contributing to value based appraisals and regular catch ups with your leader.
  • Maintain high standards of confidentiality at all times when dealing with personal information and other sensitive information.

Required Knowledge, Skills, and Abilities
  • Impressive project management skills underpinned by compassionate team working and NHS knowledge, skills, experience and passion
  • The ability to understand the context, both internally and externally, which will influence how projects are delivered in a complex ever-changing healthcare environment
  • The credibility and confidence to administratively support the delivery of a range of projects
  • A sound knowledge of administrative concepts and change management initiatives with leaders and teams
  • A proven track record of consistently achieving high project & administration standards and supporting the team to deliver, from initiation stage through to completion in a timely manner
  • An absolute commitment to make authentic, trusted relationships in the organization

Reference no: 98452

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