Act as personal assistant to the Clinical Director and Senior Management Team
Line manage and supervise the administration team and dental referral bureau
Monitor and manage performance data, including staff training data, collating pdrs and appraisal paperwork, data quality monitoring, data analysis, information governance and security across the service
Be responsible for the accurate recording of sickness, annual leave, training, additional hours worked, expenses and workforce management system
Maintain records of staff training, including bursary compliance, honorary contracts and appraisal completion and to organize room bookings for meetings, staff study days etc.
Collate and communicate complex and sensitive information with internal staff and external organizations
Lead on specific areas of service improvement and development as agreed with the Clinical Director/Senior Management Team
To line manage and supervise the administration team and dental referral bureau;
To manage an administrative team providing a high-quality customer service response to patients, careers, referrers both internally and externally;
To monitor and manage performance data, including staff training data, collating PDRs and appraisal paperwork, data quality monitoring, data analysis, information governance and security across the service;
To be responsible for the accurate recording of sickness, annual leave, training, additional hours worked, expenses and workforce management system;
To maintain records of staff training, including bursary compliance, honorary contracts and appraisal completion and to organize room bookings for meetings, staff study days etc.;
To collate and communicate complex and sensitive information with internal staff and external organizations;
To act as personal assistant to the Clinical Director and Senior Management Team;
To lead on specific areas of service improvement and development as agreed with the Clinical Director/Senior Management Team;
To work on own initiative and act professionally and appropriately at all times.