Job Description

You have an excellent attention to detail, the ability to handle high volumes of reporting and have the ability to deliver results within a deadline. Excellent communication skills are essential, as this role requires both written and verbal contact with varied parties.

Key Responsibilities:

• Dealing with refund requests from clients and branches
• Running internal weekly reports
• Gathering information from weekly reports sent by lawyers
• Communicating with clients, branches other members of the Connells Group where necessary
• Inputting information from Client Feedback Surveys onto our database
• Ensure accurate reports have been provided by Panel Lawyers in line with our requirements
• Ensure accurate administration of supplier invoices
• General analysis of reports to ensure that Panel Lawyers are following protocol

What’s in it for you?

• Competitive salary
• Industry leading training and development
• Opportunities for progression
• Collaborative and rewarding environment
• Understanding of operations within an estate agency business

Required Knowledge, Skills, and Abilities

• Previous administrative/secretarial experience
• Excellent communication skills
• Computer literate with experience of using Word, Excel, email systems and the Internet.
• Strong organizational skills
• Ability to work at pace and to deadlines
• Demonstrate accuracy and attention to detail