Job Description

This is a central support role working with partners, solicitors and other support staff across the real estate group undertaking a number of key routine and non-routine tasks.

• Assisting with fee-earning work under supervision, in particular
• Progressing open market plot sales from issue of contract pack to post completion
• Drafting the relevant form of contracts, lease collation and preparing the contract pack including evidence of title;
• Responding to routine enquiries raised by buyers, solicitors and clients;
• Progressing sale to exchange and completion matters including liaison with solicitors and advising clients;
• Preparing completion statements and bills;
• Dealing with post completion notices and formalities;
• Acting as the primary interface with clients and all third parties managing their expectations, liaising and keeping them informed as to the progress of the transaction;
• Being responsible for the preparation of regular client reports;
• Dealing wherever appropriate professionally and articulately with client enquiries and communications demonstrating always a sound understanding and knowledge of the nature of the client’s business and the relevant sales products.
• Providing administrative assistance, as appropriate, including:
• Administering filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures;
• Preparing mail and closures for dispatch;
• Attending clients both in person and on the telephone and providing such support in a professional and friendly manner in keeping with the firm's standards for client care;
• Undertaking any specific training when required to do so and having a responsibility towards self-development;
• Ensuring the confidentiality of all the firm's and client's documentation and information;
• Dealing with enclosures, scanning and uploading of documents to the extranet site; and
• Undertaking any other suitable work for the firm as and when requested.

Required Knowledge, Skills, and Abilities

• We are expected to use a high degree of self-management and initiative and have a responsive and proactive approach to the work.
• Educated to A level standard or equivalent
• Strong oral and written communication skills with the ability to adapt communication style to suit the audience (essential)
• Previous experience of working in a law firm would be an advantage but this is not essential as training will be provided.
• Knowledge and understanding of plot sales, regulation and procedures (not essential);
• Advanced working knowledge of Microsoft applications including Outlook, Word, Excel and PowerPoint and the ability to audio type.
• Highly literate and numerate with the ability to read and assimilate complex written information
• Well organized and able to work to deadlines whilst maintaining the highest quality standards and attention to detail
• Experience of using a legal Practice Management System (desirable)
• Strong proof reading skills
• Good administration skills
• Legal research skills