Job Description

You will be responsible for ensuring the quality of the activation and payment of agreements are carried out to company policy. This is done by ensuring regular contact with your Business Processing team and our sales team. Identifying areas of improvement is key – all working together.

What part will you play:

• Verify document accuracy and activation quality before payment to our Introducers
• Build and maintain strong internal relationships with the other departments and colleagues
• Ensure high levels of communication with internal sales department
• Maintain relationships with established external dealers and suppliers
• Attend weekly calls with the sales teams to better understand the priorities
• Collaborate with internal departments and keep up to date with organisational updates
• Opportunity to contribute to various projects

Required Knowledge, Skills, and Abilities

• Experience in an administration role verifying document accuracy
• Strong communication skills, ability to manage high volumes of emails and professional phone manner
• Be a self-motivated, reliable, enthusiastic individual, looking to learn and develop in a large organization
• Be able to priorities workload
• Team player with ability to build relationships with external customers, partners and other internal departments
• Experience working in a customer service role within an office environment
• Asset finance experience would be beneficial but not essential