Job Description

You will be responsible for carrying out the department’s administrative tasks; including maintaining department spreadsheets, allocating payments and month end reporting.

• Monitor and reconcile customer payments received
• Responsible for reviewing and actioning email and letter correspondence
• Amend Customer data on internal systems as and when required (such as addresses and names).
• Responsible for logging and maintaining the asset recovery process (includes logging bids,raising invoices and allocating payments).
• Update and maintain department spreadsheets. Ensure reports are completed accurately and regularly (includes daily, weekly and monthly reports).
• Support management with daily portfolio management.
• Update department letters with any amendments or regulatory requirements.
• Assist with testing of process improvements.
• Ad-hoc tasks, including minute taking
• Preparation of Proof of Debt claims and liaising with Insolvency Practitioners and other departments where required
• Chase Insolvency practitioner for dividend payments.

Required Knowledge, Skills, and Abilities

• With your excellent communication skills, your positive and team orientated attitude, you will be able to work well within structured processes with the ability to manage a variety of administrative task
• Good organizational skills and ability to manage multiple tasks and work to deadlines
• Good attention to detail
• Good excel and word knowledge
• Experience of working within a busy office environment is preferable
• Proven administration experience