Job Description

Your main tasks will be:

• Ensuring all debt is managed and collected as per agreed credit terms
• Owning your own ledger with roughly 1000 merchant accounts
• Inbox management
• Setting up and maintaining dunning processes for your ledger
• Respond to and resolve queries and liaise with internal teams to drive query resolutions
• Weekly reporting of incoming payments
• Create and distribute various debt reports to management and stakeholders
• Running Basic Credit Checks
• Assisting in the implementation of procedures to ensure optimal debt control

Required Knowledge, Skills, and Abilities

You'll need to be well versed in:

• Excel (intermediate or above)
• Google Docs, Google Sheets

A bonus but not a must:

• Knowledge of SalesForce, BillingPlatform, Xero and/or Looker

Desired skills:

• Demonstrable experience in credit control - having worked as a sole credit controller in a startup will be a bonus
• Very customer service orientated
• Comfortable with assisting in resolving billing queries
• Studying Finance/Accounting or a degree that requires high numeracy skill or equivalent work experience
• A self-starter who can work with minimal guidance
• Numerically strong with excellent commercial skills
• An understanding of financial contracts and fees
• A confident communicator, both verbally and in writing, who enjoys working with a wide range of people
• Ambitious and enthusiastic to develop a career in Credit/Finance at GoCardless