Job Description

This is a full time role where you’ll start in the office and once on boarded you’ll have flexibility to work part of the week in our office and the rest at home.

• Sending copy invoices and electronic statements to customers
• Logging invoice queries to branches and producing query reports by branch
• Sending electronic dunning letters and uploading invoices to customer portals; you will also download and review customer invoice status reports from our portal
• Contacting our customers by telephone to obtain remittances for unallocated payments
• Work collectively with colleagues to meet departmental KPI’s and deadlines
• Provide cover for other Credit Controllers in their absence
• Any other duties as reasonably assigned

Required Knowledge, Skills, and Abilities

• Experienced in providing administrative support in a corporate environment
• Microsoft Office; Outlook Word and especially Excel; you'll will be highly proficient in Excel and able to reconcile downloaded reports and with experience of pivot tables
• Highly organized, able to priorities workload effectively and remain calm and focused in a busty environment
• Team player with great communication skills; you'll be working and liaising with Credit Controllers, our Branch Care team.