Job Description

• Cash collection against targets including reducing overdue debt
• Maintaining and improving the age debt position and AR ledger
• Liaising with customers & customer services to deal with queries
• Account reconciliation and dispute management and management of debit notes
• Ensuring all invoices have been received by the customers, including reviewing portal invoicing
• Sending monthly statements to all relevant customers
• Setting up new accounts, managing and reviewing credit limits for new and existing customers
• Management of cash postings, weekly direct debit runs and end of month bank reconciliations
• Ad hoc reporting including cash forecasting, overdue reports, and dispute updates.

What you will get from us?

• Competitive salary and holiday allowance
• A pension contribution
• An exclusive staff discount
• Flexible working – combination of home and office working and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Season-ticket travel loan
• Cycle to work scheme
• Holiday trading (buy/sell) and extra holiday days for long service

Required Knowledge, Skills, and Abilities

• Well-rounded experience in credit control, including experience in a B2B retail environment, managing accounts from small independents to large department stores and retailers
• Detail oriented, able to deal with complex issues
• Passion for account reconciliations and willingness to follow up on claims and debit notes
• NetSuite or other cloud-based knowledge advantageous