Job Description

You will be working in a fast paced, client focused environment providing support to our top Performing Mortgage Consultants and their clients from initial mortgage application stage to the completion of their property purchase or re-mortgage.

Main responsibilities

• Liaising with Mortgage Lenders, Solicitors, and Mortgage Consultants to support clients from initial mortgage application stage to the completion of their property purchase or re-mortgage
• Proactively progressing individual cases from mortgage application through to completion.
• Problem solving when required to move purchases and re-mortgages along.
• Working as a part of a vibrant team to support our Mortgage Consultants pipelines.
• Maintaining a positive relationship with customers and Mortgage Consultants.
• Working to deadlines to ensure customers achieve their dream move.
• Prioritizing and organizing your workload to ensure the best outcome is achieved.

What can we offer you?

• Competitive Salary
• Superb training and development programme with clear career progression opportunities.
• Opportunity to earn industry leading qualification.
• Group Discounts on Property Services.
• Free access to Lakeshore Fitness.
• 25 days holiday entitlement in addition to Bank Holidays.

Required Knowledge, Skills, and Abilities

• Being driven and self-motivated.
• Strong relationship building and customer service skills.
• Ability to use your own initiative and problem solve quickly and efficiently.
• Ability to work under pressure.
• Outstanding communication skills at all levels, both written and verbal.
• Ability to demonstrate a confident telephone manner.