Credit Controller
Fixed term, Contract
Job Description
- To ensure all invoices are raised in a timely manner, paid when due or pursued.
- To establish and maintain debt collection statistics for portfoli0.
- To review unallocated cash and ensure KPI targets are met.
- Regularly chase any arrears within client and management guidelines. Escalating to Credit Control Manager/Building Manager/Surveyor etc. as appropriate.
- Liaise with tenants & surveyors to clear unidentified cash items.
- Run debtor reports from Qliksense dashboard
- Produce collection statistics from Qliksense
- Chase via Telephone, Email, Letter.
- Instruct Bailiffs /CRAR notices re unpaid debt
- Instruct Solicitors re unpaid debt
- Produce weekly Insurance collection statistics for British Land portfolio
- Update notes records on qube.
- Run monthly aged debtor.
- Send out and confirm receipt of all service charge/rental invoices.
- Provide Surveyors with relevant arrears reports as per agreed timescales.
- Provide arrears reports as and when required.
- Ensure outstanding queries are followed up and resolved with property managers /property accountants
- Ensure outstanding queries are followed up and resolved with property managers /property
Required Knowledge, Skills, and Abilities
- Significant experience as a senior credit control with proven track record in property
- Good working (intermediate) knowledge of excel and word
- Excellent written and oral communication skills
- Self -starter; highly motivated
- Proven customer focus skills; ability to communicate effectively at all levels.
- Confidence to work independently and to a strict timetable
- Strong Excel skills to intermediate/advanced level , knowledge of Pivot Tables, Formulas and V Look Ups
- Recognized Credit Control Qualification (MCICM) or studying
- Experience of instructing Bailiffs re overdue rent
Reference no: 98749