Job Description

You will provide efficient and effective administrative support to the team in which you work, enabling the department to function effectively and achieve its objectives.

• Manage an administrative workload under the guidance of fee earners
• Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post
• Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions
• Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies.
• Correspond with clients as required through telephone, email, letter and face to face
• Deal with new enquiries for the department
• Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport
• Be open to and look for new ways of working
• Coordinate team activities such as meetings, training or social activities
• Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible
• Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate.

Required Knowledge, Skills, and Abilities

• Previous experience within a Legal Assistant or Administrative role
• Excellent organization capability with the ability to effectively priorities
• Solid understanding of Microsoft Office suite and other relevant IT platforms
• Strong written communication skills
• Demonstrate a good understanding of client relationship management