Credit Controller
Full Time
Job Description
- Responsible for the invoicing and credit control functions of the business, ensuring the firm’s agreed debt collection processes are adhered to.
- Working closely with the various account handlers in the business as well as members of the finance team, build and maintain relationships both within the business and also externally with clients, ensuring the requirements and focus on vulnerable customers are adhered to.
- Set up new direct debits for clients, maintain and process existing direct debit collections and investigate any rejections.
- Working with the Finance Assistant, ensure all cash received is accurately allocated within agreed time frames to facilitate financial reporting to senior management, the Board of Directors and the regulator.
- Raising of credit notes and processing of client refunds ensuring processes for verifying bank account details are followed.
- Ensure processes for write offs and bad debts are strictly adhered to.
- Assist in resolution of queries from insurers, following up on outstanding balances and ensuring the ledgers are accurately maintained.
- Ad-hoc reporting and other duties as required by the Finance Team.
Required Knowledge, Skills, and Abilities
- Experience of working within a credit control environment.
- Experience of cash control accounts and reconciliations.
- Strong numerical and analytical skills.
- Attention to detail and problem solving skills.
- Able to deliver to tight deadlines.
- Organizational skills, ability to effectively manage workload during peak period to meet deliverables.
- Excellent customer service – ability to listen to and negotiate effectively with clients.
- Good systems skills, including excel, and the ability to manage and manipulate data.
- Excellent interpersonal and communication skills.
- Strong work ethic and team player.
- Insurance industry experience advantageous, but not essential.
Reference no: 98771