Job Description

Working in our busy Property Management Accounts Department, dealing with all aspects of client accounting and reporting.

• Ensuring timely collection of outstanding monies through phone calls, emails and letter.
• Identify and follow up on overdue payments, taking appropriate debt collection action.
• Liaising with surveyors and account managers in respect of action required and to ensure a quick response is given to tenant queries.
• Maintain accurate diary notes of all recovery action taken.
• Produce management reports, e.g. Key Performance Indicators on collection statistics.
• Assist with all aspects of sales ledger work, issuing invoices, VAT receipts’ and processing income.
• Additional ad hoc work within the department.

Required Knowledge, Skills, and Abilities

• Strong attention to detail.
• High service delivery skills.
• Self-motivated.
• Excellent communicator, both written and verbal.
• Committed and organized.
• Excellent knowledge of Microsoft packages.