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Funeral Administrator
  • United Kingdom - Oxfordshire - Oxford - OX3
1 year ago
£ 10.05 Per hour
Administrator
Permanent
Job Description

You’ll develop your knowledge of all the services we offer, including our coffin range, our choice of masonry and floral tributes, so that when you’re listening to families and learning all about the person they’ve lost, you’ll understand what they want and you’ll offer them choices that will help to personalize the funeral service.

You’ll be confident in handling sensitive telephone calls and paperwork, ensuring families are kept informed of the full costs and to support them when they visit their loved ones in our chapel of rest.

Supporting the bereaved with empathy and your compassionate nature, you actively listen and can capture their wishes being knowledgeable in your area of responsibility. You are known for your attention to detail and handling complex information with accuracy and care.

Working in a funeral home means that you’ll need to be comfortable with duties that require you to have close treatment of the bereaved family’s loved one, ensuring that all activities are carried out respectfully and with dignity. Duties will include daily care checks of the deceased, preparation for chapel visits in which the coffin lid will be removed and the loved one checked to ensure they are ready for viewing again and there may, on occasion, be a small amount of attention that the loved one will require you to personally attend to.


Required Knowledge, Skills, and Abilities

Reference no: 98804

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