Job Description

This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice management team.

The role is offered for 15 hours per week

The main responsibilities of the role include:

• Providing a full secretarial service including efficient audio, copy typing and word processing for all GPs and Health Professionals as required.
• This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums, etc. in an accurate and quality manner;
• Handling patient/practice queries regarding hospital appointments and treatments confidentially;
• Ensuring any requests for information from medical records are appropriately dealt with according to practice policy and that all subsequent charges are invoiced appropriately;
• Liaising and arranging meetings (to include the booking of rooms) as required;
• Designing template letters and forms for use throughout the practice as required;
• Maintaining the computer clinic system in an accurate and secure manner;
• Assisting with the gathering of statistics and information when required;
• Performing any reasonable administrative tasks as requested by the Practice Manager.

Required Knowledge, Skills, and Abilities

• Strong audio and touch typing skills;
• Administrative experience and good organization skills;
• Sound knowledge of medical terminology;
• Proficiency in the MS Office package as well as excellent IT skills and experience of working with a clinical system;
• Experience in read-coding and work-flowing clinical documentation;
• Ability to 'think on your feet';
• Excellent communication skills and a friendly approach;
• Ability to understand the need to maintain confidentiality and data security at all times;
• Ability to multi-task and to work accurately under pressure;
• Ability to work in a team as well as being comfortable working independently