Job Description

The Client Service department manage the relationship with our clients, whether that be regular catch-ups, product reviews or renewals and retention. The departments supports all areas of the business from the sales and project team through to the service desk.

Role Responsibilities:

• General administration working within the Client Service team
• Liaise with different departments about client queries.
• Management of the Client Service mailbox, ticket queues 
• Assist with procurement: quotes, renewals etc.

Required Knowledge, Skills, and Abilities

• Strong communication skills.
• Ability to meet deadlines. 
• Calm, polite, and professional behavior.
• Reliable and self-motivated.
• Highly Service Orientated.
• Excellent listener.
• Strong Word, Excel, CRM system skills
• Suit someone coming back into work after a career break or someone looking to get into the MSP area