Job Description

The role comes with a great salary, a good hybrid working split and the opportunity to be made permanent.

Key Responsibilities

• Efficient and timely collection of customer invoices within agreed terms, identifying overdue amounts and contacting clients to ensure timely payments.
• Ensuring satisfactory credit references are obtained to establish and agree credit limits for new business accounts, including pre-sales checks are met.
• Ownership of the company's debt collection policy and amending as applicable.
• Maintaining good relationships with internal and external stakeholders, including external collection agents.
• Reporting monthly KPI's, including debtor days and AR metrics across the business.
• Reporting all client control activity to management, including wins, losses and escalations.
• Working with Finance, Support and Customer Success on expired contracts / renewals.
• Preparing client statements and reports in line with requirements, including updating accounts details and addresses etc., as required.
• Ensuring 100% accuracy of client data across systems, including invoicing, contact and billing details.
• Adding contractual details, POs where applicable to ensure effective payments.
• Controlling the collection of monthly direct debits, including system and process management.
• Controlling the collection of monthly credit card, including system and process management.
• Completing year end reconciliations and assisting with audit processes.
• Ensuring client receipts are correctly posting and reconciled to contract terms, including identifying incorrect postings, correct VAT applied and amending where necessary.
• Monthly deferred income schedule maintenance for the management accounts.
• Management, control and ownership of the sales ledger, including reconciling sub-ledger to nominal control account and maintaining customer records.
• Review, control and implement the bad debt provision and policy
• Effective control of the accounts receivable mailbox
• Completing year end reconciliations and assisting with audit processes, including ad hoc duties as required within the Finance department.

What's on Offer?

• Hybrid working (3 days from home)
• Great Benefits.
• Modern Offices - Parking.
• Permanent role.

Required Knowledge, Skills, and Abilities