Job Description
We are looking for someone with proven administration experience who will be able to take on administration responsibilities such as managing electronic mail inboxes, making and answering telephone calls with service users, management of referrals, ordering medical and stationery supplies, covering reception and general admin tasks to support the Medical Secretaries and Consultants.
You will be joining an excellent team who can only be described as one big happy family, who work very hard to seamlessly support the children, families and supporting services. We operate in alignment with the Trust values of working together, caring for our services users, and we are committed to providing a first-class service to our children and families. Managerial support within the team is second to none, so the successful applicant will have an amazing opportunity to thrive personally and professionally.
- To act as the Team Administrator for the Community Paediatricians and act on their behalf within departmental guidelines
- To independently provide comprehensive administrative support inclusive of referrals, ECHP requests, booking appointments, internal and external telephone calls, sending out correspondence, filing, updating patient records, discharge and archiving
- To ensure good communications are maintained across the service; being the first point of contact with external agencies/stakeholders/service users/locality
- To provide administrative support to the Medical Secretaries and Consultants, including booking appointments, sending out correspondence and updating electronic patient record.
Benefits
- Salary ranging from £21,396 - £22,866 per annum, pro rata (incl of HCAS)
- Flexible working opportunities and a strong emphasis on your work/life balance
- Annual leave – 27 days for new starters, plus bank holidays, increasing to 29 days after five years, and 33 days after ten years’ NHS service. Pro-rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff