Job Description

Responsibilities:

• Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
• Resolving queries and escalating with internal account managers and customers
• Working with other credit controllers to form an efficient cohesive team
• Identifying and analysing root causes for delays in collection of debt
• Responsible for requesting restriction of services and decide whether to start legal action
• Reconciliations
• Managing some of the key ledgers for the business
• Providing support to the finance team

Required Knowledge, Skills, and Abilities

Able to demonstrate excellent attention to detail Communicate with people at all levels both internally and externally Excellent communication, customer service and interpersonal skills