Building and maintaining excellent communication and relationships with customers by telephone and electronic communication
Creating accounts for new customers.
Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.
Debt collection, chasing outstanding debt.
Maintenance of sales ledger database.
Resolution of all queries in relation to invoices to ensure that there is no debt aged greater than three months.
Production of management information against agreed KPI's.
Ensuring that all sales ledger transactions are processed in accordance with the accounting timetable and to conduct the month end accounting procedures to close the ledger.
Maintaining confidentiality of the department and using discretion where necessary.
Benefits
Holiday commences 20 days Statutory Public Holidays
Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed)
Private Medical Scheme - eligible to join after one-year service (application process required).
Independent Financial Advice - offers every employee the opportunity to have a free 30-minute annual pension and investment review meeting with our independent financial advisor.
Death in Service insurance cover equal to three times your annual salary - eligible after 6 months service
Required Knowledge, Skills, and Abilities
Minimum of 3 years previous experience in Credit Control & Sales Ledger roles.
Proficient in the use of accounting packages and Microsoft Office Packages (Access Dimensions preferable).
Excellent communication skills both verbal and written.