Job Description

• Open up and manage strategic customer relationships focused on gaining and building customer trust and further enhance AEM’s credibility in the sector.
• Develop and execute customer engagement plans that address customer’s internal factors; external factors; and customer’s perceptions of AEM to shape procurement decisions and ensure customer success
• Maintaining up to date information on the companies CRM with efficiency and accuracy
• Attend conferences and events to build relationships with industry partners and staying up to date with new trends

Opportunity Management

• Stay abreast of customer acquisition activities and approaches assessing and re-planning appropriate opportunity development activities
• Develop customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage
• Develop timely and relevant knowledge of our competition, customers, users, and the market to influence and shape requirements and develop winning strategies
• Partner with other areas of the business to identify and exploit opportunities
• Lead preparation of proposals and ensure correct resources are included in the team.
• Pitching sales and products to new and existing clients
• Challenge recommended scope and cost to ensure compliance and competitiveness
• Use emerging industry trends and lead strategy in the aviation sector to identify future business opportunities
• Develop business for AmetekMRO Europe within the allocated customer accounts/countries/regions
• Identify new markets, clients, partnerships or products and services championing the companies services and competitive offerings
• Pro-actively identify opportunities to leverage additional business to expand business capability within chosen markets
• Coordinates packaging of AEM and wider MRO products and knowledge into complete solutions that meets customer needs.

Strategy Development

• Perform comprehensive customer strategy & policy assessment to successfully reach new business opportunities
• Ensure opportunity capture strategies are consistent with the Business strategy
• Create sound business case and value propositions based on customer requirements
• Translate strategy into executable opportunity profile and booking Targets
• Leverage market knowledge to support the development of Collective Training strategy, Long Range Business Plan and development of win strategies and campaign plans.

Leadership

• Delegate roles, responsibilities, and decision-making appropriately;
• Lead review process with management by balancing customer expectations and company resources.
• Demonstrate ability to gain and maintain stakeholder buy-in and support, including commitment of right resources for plans and potential solutions
• Work with other functions within the business to evaluate cost and viability of the bidding process
• Keep the business informed of current trends and competitor activity in the marketplace
• Act as a liaison between customers, customer service, and senior management to ensure customer satisfaction and business objectives are jointly achieved
• Respond, in conjunction with the MD, to RFQ and bidding opportunities

Required Knowledge, Skills, and Abilities

• A degree in aviation or equivalent experience.
• A second language would be an advantage.
• Great business acumen with an analytical business sense.
• A well-versed and emphatic communicator who is a talented, persuasive negotiator
• Be able to quickly develop a strong understanding of the company’s products, the competition in the industry and positioning.
• Innovative and resourceful in penetrating markets and prospected clients.
• Able to work on their own as well as part of a team.
• Strong problem-solving skills as well as excellent rapport building skills in order to effectively manage clients in what is sometimes a pressurised environment.
• 3 or more years in sales or marketing within Aviation/Aerospace components or OEM environments