Provide administrative support including filing, word processing, emailing and telephone duties
Assists in the accounts receivable and payable process including raising sales invoices, remittance advice and purchase invoices via the companies SimPRO system
Ensures all finance documents are raised in a timely manner to ensure jobs can be started promptly and payments are received in a timely manner
Administration
Assisting the HR & Operations Director in the day to day running of the Office
Helping the Project managers to prepare quotes and source information when required
Source suppliers and sub-contractors where necessary, to provide materials and labour resources required to carry out the works
Create and maintain a sub-contractor database
Ensure constant communication with our clients before the need to be chased, ensuring the best customer service is achieved.
Ensure excellent communication with management, clients, sub-contractors and suppliers at all times
Constant communication with the Project Managers and Directors in order to understand job statuses
Answer queries from clients, taking detailed messages when unable to help and passing on to the relevant person to help
Ensure PQQs (pre-qualified questionnaires) and relevant insurances and certificates are obtained from new suppliers and are then kept up to date on the system
Assist in managing Health and Safety and create method statements and RAMS efficiently as possible for all maintenance jobs
Arranges meetings by scheduling appropriate meeting times in outlook calendars
Manages a busy email inbox handling queries on behalf of the team
Collects and checks post
Manages reception area and looks after visitors
Any other jobs the team require support with.
Required Knowledge, Skills, and Abilities
Strong attention to detail
Ability to work without supervision
Excellent time management skills
Exceptional communication and customer service skills
Technical skills, including proficiency with Microsoft office programs
Strong prioritisation and organisation skills
Ability to handle confidential information strong record keeping skills