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Financial Planning Administrator
  • United Kingdom - Hertfordshire -
1 year ago
£20000 - £26000 Per year
Finance Administrator
Permanent_Part-time
Job Description
  • Preparation and submission of New Business Files
  • Sales Progression – pipeline/case submission chasing
  • Managing the Review process and booking in (if required)
  • Completion or management of the completion of the portfolio review report
  • Action the outcome of the review and audit of the review
  • Client change of agency and information collection
  • Diary management including booking appointments
  • Email management of yourself and Adviser
  • Ensure income reconciliation is correct and check income statements regularly
  • Lead management
  • Contact Clients (if required)
  • Update the back-office system appropriately
  • Feedback to marketing team or introducer (if required)
  • Answering general queries and requests from clients over the phone and by email
  • Submitting requests to the business support team
  • Completion of draft suitability reports
  • Ensure the Adviser meets with company standard compliance requirements.
  • Ensure all service levels are met for relevant clients and audited correctly.
  • Ensure you understand the Adviser’s business and activity target for the year and log/monitor the relevant figures associated.
  • Ensure you understand the current business goals & objectives.
  • Ensure that all data added to the back-office system is correct and up to date where available.
  • Ensure that you understand workload requirements by associated group resources.

Required Knowledge, Skills, and Abilities
  • Great customer service
  • Good IT Skills
  • Excellent time management skills
  • High attention to detail and accuracy
  • Ability to self-manage and be proactive
  • Great communication skills

Reference no: 99066

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