Job Description

This role will see you act as the face and voice of company, greeting sales and service customers both face to face and by phone.

Responsibilities

• Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
• Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
• Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
• Deal with incoming and outgoing mail and deliveries
• Assist with administrative tasks as required

Benefits

• Colleague discounts on new and used vehicles, parts and servicing
• Reward and recognition awards
• Rewards discount shopping portal
• Life assurance at no cost to you

Required Knowledge, Skills, and Abilities

To be successful, you will have previous experience as a Receptionist within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:

• Excellent verbal and written communication skills with a strong customer service focus
• Strong organization and time management skills
• Attention to detail
• A commitment to the Marshall Values of People, Customers, Integrity and Innovation