Job Description

You will be responsible for the cash collection and keeping our sales reservations system Up-to-date. You will deal with various departments within the company such as Travel Experience Designer team, customer relations and trade.

• Ensuring payments are received on time according to our Terms & Conditions for direct and indirect clients.
• Managing chargeback cases.
• Reconciliations: credit cards, payments.
• Processing bank payment and refund by card.
• Raising credit notes.
• Processing of monthly statements.
• Managing the daily floats including resolving any discrepancies.
• General Admin, mails collection, send invoices to HQ, manage finance mailbox.
• Assisting sales team when required, regarding payments deadline, agents commission setting.

Required Knowledge, Skills, and Abilities

• NA (internal) sales reservation system.
• Merchant cards - Cardnet and American Express.
• HiPay, HSBC.net, Ingenico Ogone.
• Indirect payment schemes – TAPS, ACAS.
• Advance Microsoft office skills. Proficient in Excel (Formulas, VBA…), Word, Outlook…
• 2-3 years of experience in Accounts Receivable.
• Excellent phone manner and customer service skills.
• Team player, proactive well organized and rigorous.
• Fluency in English. French would be a plus
• You'll be working in multi-cultural and considerate teams
• You’ll be a key player in your own professional development thanks to a strong policy of internal and international mobility
• You’ll be part of creating unforgettable moments for our clients and our teams at the Resorts
• You'll develop your skills by participating in the ambitious projects of a company looking to the future and innovation