Seeking a skilled 'Service Desk Administrator/Coordinator'
To operate from my client's office in ESSEX
Joining the main service desk team/ operations team
Working on a very busy service desk - described as Busy and FUN!
Liaising with Engineers, organising diaries, liaising with clients, ordering kit, covering sickness
Ideally candidates form an Electronic Security background but will consider candidates who have worked in a similar role working for a FM, M&E, Electrical, Mechanical, Lift companies etc
Must stem from a solid admin/administrator background, ideally have worked with and supported engineers in a previous role.
Live ideally within a 30 min commute from offices in Essex
Team player
Able to work under pressure, department is fun but very busy all of the time
Required Knowledge, Skills, and Abilities
Good Microsoft Office knowledge and experience - be able to demonstrate
Must be able to manipulate a excel spreadsheet - very important.
Excellent customer service skills - must be able to demonstrate, give examples
Excellent communication skills and telephone manner
Articulate, be able to spell and construct sentences well in business writing format.