Job Description

• Responding to client call out requests within SLA's
• Organising the engineer's diary, daily and weekly
• Processing the engineers service sheets
• Following up with clients for outstanding quotes and logging when completed
• Checking against purchase order and marking up parcels with job numbers and site, updating the system and relevant paperwork
• Scanning documentation and uploading on the system
• Preparing information on jobs completed daily and obtaining purchase order numbers as necessary
• Updating sub-contractor contract forms
• Contract renewals
• Processing quotes for clients
• Producing correspondence and certificates for clients
• Raising purchase orders for materials required for approved quotes
• Set up files and manuals for new clients
• Processing weekly reports from the system based on engineers completed jobs, preparing up to invoicing stage
• Obtaining order numbers from clients and preparing paperwork, passing on to finance ready for invoicing

Required Knowledge, Skills, and Abilities