Job Description

• Responsibility includes liaison with Central Distribution (CD), Dreams Bed Factory (DBF) and Finished Product (FP01) inbound and outbound and Customer Service functions
• Understand the planning and distribution calendar and communicate deadlines
• Ensure the timely production of all weekly and daily reporting
• Accuracy of work is crucial to the role, with 100% accuracy expected over time
• Produce adhoc analysis as required supporting business decision-making
• Liaise with Buying Department to chase unacceptable results that affect Customer Promise
• Create communications for customer service to inform any that will fail to meet delivery promise
• Answer any telephone enquiries from stores, Bedquarters and customers
• Process transport requirements and solutions
• Reports are prepared regularly in relation to all of the above
• Comply with all other reasonable requests made by Directors, Head of Department and Senior Management

What we can offer you?

• Competitive Salary
• Bonus Scheme
• Benefit platform with access to 100's of retailers
• Generous staff discount
• Onsite parking
• Onsite gym
• Fantastic pension provider
• Access to the Retail Trust - offering a 24 hour helpline

Required Knowledge, Skills, and Abilities

• Good working knowledge of stock & warehousing requirements
• Ability to create & maintain multiple spreadsheets, identify issues and implement resolutions
• Good communication skills both external with suppliers and internal customers
• Strong administrative skills
• Excellent PC skills
• Ability to work with managers and communicate plans
• Flexible approach to work and workload.
• Customer Focused (Both external and internal customers).