Job Description

Our client is well-established, growing and multi-sited business located in the Bicester area. They have a new permanent requirement in their business for a Compliance Administrator.

Reporting into the Compliance Manager, you will be responsible for:

• Call Monitoring
• Feedback of call reviews
• Identifying areas of improvement for call Centre staff and scripts
• Deliver training updates on changes in processes or regulatory updates
• Keep compliance spreadsheets up to date
• Refer major compliance breaches to Compliance managers

Required Knowledge, Skills, and Abilities

Candidates that apply must have previous Compliance experience, ideally within an FCA regulated firm. You should be organized, with good attention to detail, call monitoring exposure and possess good communication skills.