Job Description

Reporting into the Head of Credit Control, you will join a large credit department with 6 direct reports. You will be responsible for effective team management to ensure timely collection of overdue payments whilst upholding the company's excellent record for customer service.

Responsibilities

• Managing a team of 6 Credit Controllers
• Preparing KPI metrics and reporting on KPIs
• 1-to-1s, appraisals, recruitment and following grievance procedures
• Challenging existing processes and presenting to board directors methods of improving efficiencies within the department
• Hands on with collections and acting as a point of escalation
• Managing high profile risk collections and legal collections
• Reviewing existing company risks
• Credit risk sign-off
• Monthly analysis of aged debt reports

Experience Required

• Previous and significant experience within Credit Management/Credit Risk Management
• Team management experience is essential for this vacancy
• EMEA and APAC experience within Credit Control is desirable
• ICM qualified is desirable
• Proven track-record of team collection of aged-debt
• Previous experience or transformation/implementation/efficiency improvements desirable
• Strong Excel knowledge
• Excellent communication skills to board level

Required Knowledge, Skills, and Abilities

• Previous and significant experience within Credit Management/Credit Risk Management • Team management experience is essential for this vacancy • EMEA and APAC experience within Credit Control is desirable • ICM qualified is desirable • Proven track-record of team collection of aged-debt • Previous experience or transformation/implementation/efficiency improvements desirable • Strong Excel knowledge • Excellent communication skills to board level