Job Description

• Extract Safety Defect information (type of repair, location of repair) from an electronic database or from telephone call feedback and allocate the job to the appropriate delivery team
• Dealing with calls (or emails) from  team / Police (TVP) for CAT1’s and identifying what information is needed & recording accurately to pass on to workforce
• Receiving calls from workforce for on & off site for work and logging times and information on the systems accordingly
• Passing on information promptly & recording / taking information correctly.
• Supplying / updating information on excel spread sheets.

What’s in it for you?

• 28 Days Holiday + 8 Bank Holidays
• Generous Pension
• Life Assurance
• Ride to Work Scheme
• Group wide career progression opportunities

Required Knowledge, Skills, and Abilities

• Good timekeeper
• Confident / pleasant telephone manner – good all round communication skills – written, numerical & vocal.
• Good IT skills - able to understand Excel spread sheets (format & printing), word documents etc.
• Map reading & geographical knowledge of Oxfordshire preferable
• Ability to work to deadlines