Job Description

Wep are currently looking for a Senior Credit Controller to join their existing team initially on a 12 month Fixed Term Contract Basis. Typical duties will include:

• Creating and maintaining professional and positive relationships with clients and internally with the claims handlers and partners
• Ensuring that fee earners are fully compliant with comprehensive time recording policies and register all disbursements to ensure accurate defense costs MI
• Checking charge rates and ensuring compliance with client service level agreements (SLAs)
• Liaising with the Financial Operations Database team to ensure the account system contains complete, up-to-date billing information in line with current SLAs
• Responding to all queries and requests in a timely and efficient manner, referring complex and contentious issues to the Assistant Billing Manager
• Maintaining matter budgets and resolve billing related issues promptly to avoid delays to the revenue cycle.
• Providing a comprehensive credit control service – pursue debtors frequently and effectively by telephone, email and letter to secure payment within agreed payment terms
• Proactively engaging with fee earners, internal claims handlers and partners to improve collections and reduce debtor days – attending monthly meetings with fee earners and partners to agree collection plans
• Reviewing aged debt lists regularly to identify bills that can be chased - ensuring that any issues are identified and escalated promptly to the partner or finance management as appropriate
• Ensuring the credit control database is updated regularly and maintained with current activity summary
• Working collaboratively with the other finance teams (cashiering, billing and database) to provide an excellent service to our partners and clients.

You will need to be immediately available for work with a strong background in Credit Control and be fully conversant with WIP and billing cycles. If this role is of interest and you are available to start immediately or on a short notice period and able to commit o a 12 month duration with the possibility of extension.

Required Knowledge, Skills, and Abilities