£ 75000 Per year
Manager
Permanent,Full-time
Job Description
- Lead and motivate a team of Contracts Managers, Supervisors and Engineers, including one to ones, professional development and performance reviews, as well as taking the lead on managing the main contractor.
- Manage significant budgets, including performance management the service, KPI’s and service improvement plans
- Engage with residents, offering excellent customer service in response to any complaints regarding responsive repairs
Required Knowledge, Skills, and Abilities
- Extensive social housing repairs and maintenance experience, having previously worked for a Housing Association, Local Authority or Main Contractor delivering similar responsive repairs works.
- Excellent customer focussed attitude
- Strong management experience, including direct technical staff alongside external contracts management of service providers
- Strong technical building pathology knowledge alongside a relevant building qualification (HND, Degree qualified or MCIOB highly desirable)
Reference no: 99308