Regularly review, departmental team training needs and operational improvements in line with policies and procedures
To cover colleagues as and when required
Work in other locations of the Company as and when required but within your capability to support the needs of the business
Main responsibilities
To maintain an excellent working knowledge of and work proactively in accordance with all current and anticipated legislative requirements and best practice in accordance with the transport and fenestration industries.
Understand and meet the company's Operating Licence obligations ensuring that appropriate controls and procedures are enforced.
Maintain and develop their FORS (Fleet Operations Recognition Scheme) accreditation and standards
Ensure the team and department are run in an efficient and effective system meeting the production schedule, legal compliance, quality parameters and customer satisfaction.
Ensure the transport team follow the defined department procedures and comply with all health and safety procedures and requirements.
Ensure all administrative duties are accurately completed in line with regulations in a timely manner
To complete objectives set by your Manager and/or the Business
To effectively complete the main and additional duties in line with company expectation
To comply with all departmental and company-wide policies and procedures
To maintain professional and technical knowledge and keep up to date with Industry changes
To regularly review and comply with our Quality, Health, Safety, Environmental and Data Protection policies and procedures
Scheduling and planning routes for multi-drop deliveries
Supporting internal and external customer deliveries and queries
Lead, communicate and motivate the transport team on the day-to-day activities and requirements of the department
Monitor and manage required documentation for training and qualifications for all members of the Transport Department and when required agency drivers.
Support customer needs in line with Company policy and procedure
Identify, monitor, adapt and review transport productivity, efficiency, compliance, risk etc. in-line with operational requirements and manage in line with company policy and procedure
Ensure all documentation is completed in compliance with all required standards, policies and procedures
To complete regular individual performance reviews for the department team
Provide technical and operational expertise to the team
To manage team feedback, issues or conflicts
Ensure the health, safety and welfare of all team members is maintained
Ensure general housekeeping duties are maintained
Required Knowledge, Skills, and Abilities
You will need to have CPC and good working knowledge of DVSA and FTA regulations. Experience of transport planning and managing /co-ordinating teams is essential.