Job Description

In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks. For this wide-ranging customer service and administrative role we’re looking for you to utilize your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

Benefits and rewards

• 20 days annual leave equivalent based on hours worked 
• Life assurance
• Excellent training and development opportunities
• Refer a friend scheme with payment of up to £500 available
• Contributory pension from Sanctuary Care
• Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
• Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
• Criminal Records Checks are funded by Sanctuary Care.

Required Knowledge, Skills, and Abilities

You will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organization.