Job Description

You will be responsible for managing and processing all aspects of sales accounts for all of their members. The role will see you responsible for chasing and collecting payments directly from the end-customer.

Responsibilities include:

• Chasing for payments via phone, email and post
• Processing sales payments including direct debits, credit card payments and bank transfers
• Weekly reporting to the credit manager
• Ensure debt is recovered in a timely manner across all clubs
• Analysis of bad debt, following escalation process to recover bad debt
• Making postings in Sage
• Database reporting and administration
• Working with the AR Assistants to reconcile account/deposit postings in revenue journals

This is a permanent role, offering a competitive starting salary, private medical, holiday, pension, company discounts along with an all-round comprehensive benefits package.

Required Knowledge, Skills, and Abilities

Ideally, you will have previous credit control experience and ideally have worked within a Business-2-Consumer (B2C) organization. You will have experience working with a CRM database (ideally Salesforce) with experience working with customers, clients, members along with internal stakeholders. Excellent communication skills. Highly motivated with the ability to work in a small team.