£ 29816 Per year
Customer Service
Permanent,Full-time
Job Description
Duties:
- Proactively engaging directly with customer via telephone and written correspondence.
- Responsible for keeping customer up to date, by keeping regular contact and updating third parties with the progress of each case.
- Investigate each case and find the best solution ensuring you have all detailed needed.
- Accurately use data and ensure case notes are compiled with.
Required Knowledge, Skills, and Abilities
This position will be ideal for an individual who has the:
- Ability to organise their workload.
- Able to actively listen and understand each customers individual situation.
- Experienced problem solver, solution providing attitude.
Reference no: 99510