Delivery of hard services including 'front line' repair and/or establishment of reactive M&E requirements and site / desk checking of Service Partner works.
Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial commitment, maximise revenues and optimise overall expenditure across the contract.
Maintain FM management systems for site based operations to ensure that jobs are appropriately logged and reported.
Ensure that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory legislation and good working practice at all times to ensure that H&S management obligations are not compromised in respect of the delivery of all FM services.
Ensure that works are delivered in a timely manner.
Encourage, motivate and develop site based teams, monitor progress and undertake performance reviews.
Required Knowledge, Skills, and Abilities
Ideally qualified to ONC/HNC standard in Mechanical or Electrical Engineering/Building Services or Building.
Experience of working within a hospital estates environment.
Understanding of HTM's.
Previous AP duties.
Previous experience of management of FM Contracts and influencing change where required.
Ability to manage a range of operations against an agreed specification.
Proven ability to plan and achieve results in difficult situations and in limited timeframe.
Ability to communicate effectively with colleagues, clients, senior managers and directors.
Experience in coaching and motivating a team.
Proficient IT skills, including Excel, Word & Microsoft office.
Experience of working to ISO 9001 or similar quality system.
Flexible, with the ability to work under pressure whilst looking for continuous improvements to service delivery.
Available to respond to out of normal hours emergency situations.