Job Description

- Eliciting Functional and Non-Functional requirements for (1) new business needs, (2) process & journey enhancements, (3) user experience, (4) legal & compliance and information security, and (5) readiness.
- Creating wireframes for the elicited requirements
- Presenting the analysis documentation and solutions to relevant stakeholders including Senior Business Stakeholders and/or Steering Group to ensure buy-in
- Supporting benefits management conversations and developing solutions that provide measurable financial and/or non-financial benefits

The Business Analyst is a key role in our project teams, responsible for the analysis and assessment of the required changes, to offer recommendations according to best practice to deliver solutions aligned to PCL’s strategic objectives. As Business Analyst, you will identify innovative ideas to drive profit, revenue, competitive advantage and cost reduction. You will collaborate cross-functionally to capture requirements and communicate findings and support the progress of change from initiation through to project closure.

As Business Analyst, you will work on the definition of high-level business operating models, business processes, products and organisation structures. While doing this, you will collaborate with product owners, business subject matter experts, peer business analysts, technical teams and third parties. During your projects, the focus is on making sure the requirements cover the business and organisational needs, non-functional requirements, user experience outcomes and legal & compliance requirements.

Required Knowledge, Skills, and Abilities

To be considered as a Business Analyst, you will need:

- Strong communication skills and an ability to communicate change in a way that makes sense for stakeholders
- Experience in identifying, tracking and managing functional and non-functional requirements from elicitation to testing approval
- Strong problem-solving capabilities and ability to develop recommendations on the basis of their insights
- Demonstrates the ability to take a business-wide view and show initiative to challenge solutions for effectiveness and fit against requirements
- Strong negotiation skills and conflict management at various organisational levels
- UML/BPMN modelling