Job Description

Key responsibilities will include providing support and leadership to the Service Team, delivering growth through excellent service delivery, ensuring monthly delivered revenue targets are met, meeting new business targets and key performance indicators and ensuring there is prompt and efficient coverage for breakdown and service contracts.

• Ensure product knowledge, and all Service Engineers and coordinators maintain technical expertise.
• Key responsibilities will include providing support and leadership to the Service Team, delivering growth through excellent service delivery, ensuring monthly delivered revenue targets are met, meeting new business targets and key performance indicators and ensuring there is prompt and efficient coverage for breakdown and service contracts.
• Ensure there is prompt and efficient coverage for breakdown and service contracts

Required Knowledge, Skills, and Abilities

They are looking for an experienced engineer with strong management/leadership skills. You must have good data analytical, reporting, business development and strategic skills with the ability to identify new business opportunities. You must have excellent IT/technical skills.