Job Description

• Be the point of contact for all customers wishing to learn more about our technology
• Coordinate all customer site visits, ensuring impeccable communication with the local team, clinicians, customers and ViewRay
• Provide onsite support during customer visits to ensure the experience satisfies their requirements
• Be responsible for the creation and management of all European Reference Site collateral
• Be responsible for the coordination of Clinical Oncologists visiting, specifically to experience the technology to learn about the unique workflow
• Be responsible for the coordination of any credentialing, working in partnership with the Service Development Manager for Stereotactic Ablative Body Radiotherapy (SABR) and the Centre Leaders

The following experience and knowledge would be beneficial:

• Understanding the private healthcare market
• Travel is required to our centre’s in the UK
• Some flexibility will be necessary with some requirements to support outside of 9-5 hours

Required Knowledge, Skills, and Abilities

• All round accomplished administrator
• Organization skills and the ability to coordinate multiple stakeholders at once
• Positivity and an appetite to problem solve
• Impeccable communication skills (both verbal and written)
• Comfortable to host groups of clinical / administrative staff
• Able to build relationships
• Flexible and able to respond to changing priorities
• Background in coordinating services
• Background in customer service
• Background in working with third party vendors
• Experience of working in healthcare