Job Description

• Assist with answering the telephone and reception duties
• Administration for audit preparation, including gathering evidence, review of standards, collating audit files, management of QMS forms, online profiles and portals
• Carry out inductions for new starters including set up of IT, PPE issue, filing of paperwork
• Weekly timesheet review, logging sickness and holiday, updating and chasing relevant paperwork
• Booking of training
• CITB administration, ensuring grants and funding are applied for and training logged
• Assistance to Office Manager(s) as required
• General ad-hoc duties as required
• Other such reasonable duties as instructed by the Manager/Director

Required Knowledge, Skills, and Abilities

• Previous administration experience
• Computer literate in Microsoft Office applications (Word, Outlook, Excel)
• Experience of working in a confidential environment is desirable

Attitude and skills:

• Must be extremely organised with the ability to multi-task
• Professional in approach
• Excellent telephone manner
• Able to work under own initiative and willing to go the extra mile
• Excellent interpersonal skills with all levels both internally and externally
• Able to work calmly under pressure
• Excellent administration and communication skills
• Eager to learn and always happy to help